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How do I log in to Tali AI and resolve issues with receiving the email login code? | Tali AI Knowledge Base

How do I log in to Tali AI and resolve issues with receiving the email login code?

Tali AI uses a secure login process involving a 4-digit code sent to your email. If you're having trouble logging in or receiving the code, follow the detailed steps and troubleshooting advice below.

Overview of the Login Process

Logging in to Tali AI is a fast and secure process that does not require a traditional username or password. Instead, users authenticate using a one-time 4-digit code delivered to their registered email address for added security.

Step-by-Step Instructions for Logging In

  1. Navigate to chosen version of Tali (for example the Web App app.tali.ai)

  2. Enter the email address you used when signing up.

  3. Check your inbox (or spam/junk folders) for an email containing the 4-digit login code. The email delivery may take a few minutes.

  4. Enter the 4-digit code in the login prompt on the portal to access your account.

Navigate to chosen version of Tali (for example the Web App app.tali.ai)

Enter the email address you used when signing up.

Check your inbox (or spam/junk folders) for an email containing the 4-digit login code. The email delivery may take a few minutes.

Enter the 4-digit code in the login prompt on the portal to access your account.

Troubleshooting - Delays and Email Issues

If you do not receive the email containing the 4-digit login code:

  1. Wait a few minutes as occasional delays can occur.

  2. Check your spam or junk folder, as automated emails may sometimes be filtered incorrectly.

  3. Ensure you are using the same email address you registered with when signing up for Tali AI.

  4. If the issue persists after verifying these steps, consider further technical troubleshooting or contacting Customer Success for assistance.

Wait a few minutes as occasional delays can occur.

Check your spam or junk folder, as automated emails may sometimes be filtered incorrectly.

Ensure you are using the same email address you registered with when signing up for Tali AI.

If the issue persists after verifying these steps, consider further technical troubleshooting or contacting Customer Success for assistance.

Additional Support Resources

By following these steps, you should be able to log in to Tali AI seamlessly. However, should you require further assistance, please reach out to our Customer Success team by using our Help button in-app or by contacting us.